Royal Canadian Mint

An internationally renowned supplier of Canadian collectibles, Royal Canadian Mint had the challenge of scaling up remote operations and enticing a new type of consumer to shop with them, with a revenue growth target of 10% but no incremental funding. Orbit was engaged to help them define a roadmap to success.

Orbit’s performance management framework has had a huge impact on our business. Using Orbit’s dashboards and coaching methodology we can now easily assess our strengths and weaknesses at both an individual and organizational level. Performance transparency has given us actionable insights and fuelled our growth every year since we first implemented it three years ago.  

Robb Colins - Senior Manager, E-Commerce & Direct Sales