Sr. Technical Software Business Analyst

Job Status: Fulltime

Location: Markham, ON

Level: II

Orbit Group has developed a powerful enterprise software solution known as Compas™ Created to elevate the human performance system of global contact centres, back-office and retail industries. Compas™ provides the capability for each and every client's team member to realize their full performance potential creating opportunity to exceed best-in-class levels.

Job Description: 

You are an experienced Technical Business Systems Analyst who has worked within a software product company (B2B highly preferred). You will also have experience within a start up organization where your skills have been used to design, organize and implement documentation standards and templates. We are looking for a person who wants to join a dynamic environment focused on developing innovative product capability at the highest possible quality. You are passionate about delivering new software capability to our customers that will make them more successful in their jobs and elevate the market position of Orbit. You have experience in both waterfall and Agile development methodologies and can work equally well in either mode depending on the needs of the company. Having come from a software product company you will have experience working in a Microsoft tool stack environment One of your key strengths will be to engage with external clients across various levels of the organization, engaging in discussions that will fully capture possible enhancements and upgrades to Compas ™ in their environment. Detailed documentation is another area where you are pro at what you do. You are responsible for all documentation specific to business, functional, technical and testing requirements where you will then engage with both the client and our internal development and data teams. This position requires someone with a lot of passion and energy with great interpersonal skills, and superior command of the English language.

Job Responsibilities: 

Job Qualifications: 

Nice to Have

Additional Info: Education Required:

Please note: Since 20% travel could be required in this role, all applying candidates must hold a valid Canadian Passport. Thank you.

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