Employee and Customer Satisfaction Levels Rise…
I worked closely with Orbit Group Partners to implement Compas in 2010. The implementation was quick efficient and simple. The efficiency gains are immediately realized and keep going as you watch employee and customer satisfaction levels rise.
My Customers Love and Absolutely Rave About the Performance Improvements…
I have seen COMPAS deployed at several joint customers. My customers love and absolutely rave about the performance improvements they achieve with COMPAS. I look at it as a magnifier. You get a nice ROI with your core call centre platform then to get the extra bump in payback and performance you need to layer COMPAS on top.
What Impressed Me the Most is the Ease of Implementation…
I have had the opportunity to see and work with the Compas solution. I have also had the privilege of working with the partners at Orbit Group directly in deploying the solution. What impressed me most is the ease of implementation, the immediate value that it brings to any organization that cares about savings through focused agent performance, and the breadth of Contact Center knowledge exhibited by the Orbit team.
Passionate About Delivering High Value Solutions…
If you’re lucky enough to meet the consulting Team at Orbit the first thing you will notice is that this team is passionate about delivering high value solutions.Orbit helps contact center operations like no other consulting firm. They understand the contact center industry and have developed a product offering that will help any management team achieve the highest performance possible. Their key product “Compas” is clearly a world leading performance achievement application and enterprise software solution. Combining Orbit’s software with the experience of Orbit’s consulting is a clear winner. Having witnessed first-hand the ROI of their solutions, I suggest you give them a call and let them show you how they can help you achieve your objectives. You’ll be amazed at what they can do!